Privacy Policy

At ARQAA, your privacy is of the utmost importance. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with our luxury chauffeuring services, visit our website, or communicate with us.

We may collect and process the following types of personal data:

• Personal Details: Name, email address, phone number, address.
• Booking Information: Pickup/drop-off locations, travel dates and times, passenger names, special requests.
• Payment Information: Billing address and transaction details (processed securely via third-party payment providers).
• Device/Usage Data: IP address, browser type, operating system, and website activity (collected via cookies).

We use your data to:

• Process and manage bookings.
• Communicate with you about your reservation or inquiry.
• Enhance your travel experience with personalized services.
• Ensure the safety, efficiency, and quality of our operations.
• Comply with legal obligations and prevent fraudulent activities.

We do not sell your personal information. However, we may share data with trusted third parties only when necessary:

• Service Providers: Chauffeurs, vehicle partners, payment processors.
• Legal Compliance: When required by law or government authorities.
• Travel Coordination: When coordinating with hotels, airports, or other providers upon your request.

All third parties are bound by strict confidentiality and data protection agreements.

ARQAA implements industry-standard security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. This includes secure servers, encrypted communications, and limited access protocols.

We retain personal data only as long as necessary to fulfill the purpose it was collected for, including legal, accounting, or reporting obligations.

Depending on your location (e.g., EU/UK under GDPR), you may have the right to:

• Access the personal data we hold about you.
• Request correction of incorrect or outdated data.
• Request deletion of your data where applicable.
• Object to or restrict certain types of data processing.
• Withdraw consent at any time (where applicable).

To exercise any of these rights, contact us at: [ridearqaa@hotmail.com]

Our website may use cookies to improve user experience, analyze website traffic, and support marketing efforts. You can modify your cookie preferences in your browser settings.

We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. Updates will be posted on our website with the revised effective date.